Ok44 Privacy Policy — Your data is protected

1. Introduction & Scope

Ok44 is a trusted online gaming and betting platform serving users in Bangladesh. This Privacy Policy applies to all use of ok44's services — including visiting the website, creating an account, making deposits, placing bets, and processing withdrawals.

By accessing or using the ok44 platform, you agree to this Privacy Policy. We believe transparency is the foundation of trust — so we are fully open about how your data is handled.

This policy is written in plain English for ok44's Bangladeshi users to understand with ease. If you have any questions, reach out to our 24/7 support team.

2. Information We Collect

Ok44 collects only the data that is necessary. No unnecessary personal information is requested. Full details are provided in the table below:

3. How Your Information Is Used

Ok44 uses your data solely for defined purposes. No additional use is made without your consent. Information provided on ok44 is used for the following:

• Account Management: For registration, login, password reset, and profile updates.
• Payment Processing: For confirming deposits, approving withdrawals, and verifying transactions.
• Security Assurance: For detecting fraud, preventing multiple accounts, and identifying unusual account activity.
• Customer Support: For resolving support tickets, handling complaints, and providing personalized assistance.
• Legal Compliance: To comply with AML (Anti-Money Laundering) regulations and meet the requirements of relevant authorities.
• Responsible Gaming: To identify excessive gaming patterns and provide timely support.
• Service Improvement: For analyzing user behavior to improve the overall platform experience.

4. Data Sharing & Transfers

Ok44 is highly cautious about sharing your data with third parties. Information is shared only in the following limited circumstances:

• Payment Providers: Only the minimum information required to process transactions is shared with bKash, Nagad, Rocket, and banks.
• Law Enforcement: Data may be disclosed to authorities when required by a valid legal order, court directive, or investigation.
• Technology Partners: Servers and software providers that support the operation of ok44's platform may access limited technical data.
• Fraud Prevention Services: Minimal data may be shared with specialist services to verify suspicious activity.

Ok44 will never sell your data or share it with third parties for profit under any circumstances. All partners are required to comply with ok44's privacy standards.

5. Cookies & Tracking Technologies

Ok44 uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Functionality Cookies: Used to remember your preferred language, game settings, and other preferences.
• Analytics Cookies: To understand which sections of the ok44 platform are most used — helping us improve our services.
• Security Cookies: Stores device fingerprinting data to detect fraud and unauthorized login attempts.

You can delete non-essential cookies or block new ones through your browser settings. Please note that disabling certain cookies may affect the functionality of some ok44 features.

6. Data Security Measures

Ok44 has implemented international-standard technical and organizational measures to protect your data. Security safeguards are reviewed and improved on a regular basis.

• All connections are secured via HTTPS — data remains encrypted in transit.
• All sensitive data stored on our servers is protected with AES-256 encryption.
• Passwords are never stored in plain text — they are kept in hashed format only.
• Automatic notifications are sent when unusual login activity is detected on your account.
• Regular security audits are conducted on ok44's servers.
• All staff sign confidentiality agreements and can only access the data necessary for their role.

7. Your Rights

As an ok44 user, you have specific rights over your personal data. To exercise these rights, contact ok44's support team.

8. Data Retention Period

Ok44 does not store your data indefinitely. Specific retention periods are defined for each type of information:

• Account Information: For as long as the account is active, and up to 5 years after closure (as required by law).
• Transaction Records: A minimum of 5 years, as required by financial regulatory authorities.
• KYC Documents: Up to 5 years after account closure.
• Log Files & Device Data: Up to 12 months.
• Cookie Information: Session cookies — deleted when the browser is closed; persistent cookies — stored for up to 1 year.

Once the retention period expires, ok44 securely deletes or anonymizes data so that individuals can no longer be identified.

9. Protection of Minors' Data

Ok44 is a platform strictly for adults (18+). ok44 never knowingly collects personal information from anyone under the age of 18.

Age verification is carried out at registration, and KYC documents may be requested in suspicious cases. If data from a minor is collected by mistake, it will be deleted immediately upon discovery and the account will be closed.

10. Policy Changes

Ok44 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, advance notice will be sent to your registered mobile number or email.

Continued use of ok44 after any policy update will be considered acceptance of the revised terms. If you object to any changes, you may request to close your account.

For any questions or concerns regarding this Privacy Policy, contact ok44's support team — we are available 24 hours a day to assist you.